Q- May I download the Free Stuff without making a purchase?
A- Yes. The Free Stuff is Free! Come back each month to download the new fun free stuff!
Q- How do I receive my downloads when I purchase a product?
A- Your downloads will be available to you on your download page as soon as you make your payment. No waiting for an email link.
Q- Do we sell or share your email address or other contact information?
Q- Do you give refunds on the downloadable products?
A- We DO NOT give refunds on the downloadable products. We suggest you test the product compatibility by first downloading the free stuff. We also show samples of all the songs and videos. So make sure you preview them before placing an order.
Q- If I am a teacher may I duplicate the Free Stuff for my students?
A- Yes. These free materials are created to be used by the students in your classroom. Enjoy!
Q- Are we allowed to make copies of your big books, posters, songs and videos for colleagues or friends?
A- No. All of our materials are copyright protected. The license is for one teacher and classroom or one family and is connected to your name and email address. If you want to share with colleagues or friends, please purchase additional copies.
Q- Do you ship big books and posters outside the US?
A- We DO NOT ship to addresses outside the US.
Q-How much is your standard shipping cost?
A- We charge a flat rate of 5.00 per order which usually takes 5 to 10 days to arrive. We charge a flat $12.50 per order for 3 day delivery. Shipping is free on orders of $50.00 or more.
Q- Do you accept purchase orders from school districts?
A- We do, but you need to call 800-752-0663 to set up the information.
Q- Do I have to pay taxes on online orders?
A- Currently we charge sales tax for customers in WA, CA and OH. More and more states are charging sales tax on internet sales and downloadable products. If your state is one that collects tax on internet or downloadable products, our tax program will automatically collect sales tax on your purchases.